Biohax Medspa Privacy Policy

Effective Date: February 16, 2024

Our Commitment to Privacy

At Biohax Medspa, your privacy is our priority. We are committed to protecting your personal information and ensuring that your choices are respected. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our services, including our website, www.biohaxmedspa.com, and any associated applications or platforms (collectively, “Services”).

Scope

This Privacy Policy applies to information we collect:

• Directly from you through our Services.
• Through email, text, and other electronic communications between you and us.
• Automatically as you navigate through the site.

This Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our Services.

Information We Collect and How We Use It

Personal Information You Provide:

• Details such as your name, email address, postal address, phone number, and payment information are collected for service provisioning like appointment bookings, event registrations, and SMS communications.
• Sensitive Personal Information as defined under Illinois law is collected with your consent and may include demographics for analytical purposes.

Automated Information Collection:

• We automatically collect information regarding your interaction with our website, device type, browser information, and IP address for improving our Services and personalizing your experience.

Use of Collected Information:

• To deliver the services you have requested.
• To improve our website and services based on your information and feedback.

SMS Policy

Biohax Wellness and Aesthetics, LLC (“Biohax”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this SMS Policy. This policy describes the practices regarding the collection, use, and sharing of information when you opt into our SMS (Short Message Service) program.

Consent & Opt-In

By opting into our SMS program, you explicitly consent to receive text messages from Biohax Wellness and Aesthetics, LLC regarding our products, services, promotions, appointments, and updates. Consent is not a condition of any purchase. Standard message and data rates may apply.

Opt-In Methods

You may opt into our SMS program through various methods, including:

• Texting a keyword to our designated shortcode.
• Signing up via our website or mobile app.
• Providing verbal consent in-store or at an event.

Message Frequency

The frequency of messages may vary. You will receive messages based on the preferences you set and the services you subscribe to.

Opt-Out & Unsubscribe

You can opt out of our SMS program at any time by texting “STOP” to the shortcode provided in our messages. Upon receiving your request, we will send you a confirmation message and cease sending you SMS messages. For assistance, text “HELP” to the shortcode.

Privacy & Information Sharing

Collection of Information: We collect information you provide directly to us and through automatic data collection technologies when you opt into and use our SMS program.

Use of Information: Your information is used to deliver the SMS services you have requested, improve our offerings, and communicate with you effectively.

Sharing of Information: We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. Information may be shared with service providers to perform services on our behalf under confidentiality agreements.

Security: We implement measures designed to protect your personal information from unauthorized access and misuse.

Data Security

Biohax takes reasonable measures to ensure the security of your personal information. However, no transmission of data over the internet or any wireless network can be guaranteed to be 100% secure.

Changes to This Policy

We may update this SMS Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

 

Sharing of Your Information

At Biohax Wellness and Aesthetics, LLC, we highly value your privacy and trust. Our policy reflects our commitment to safeguarding your personal information while enabling us to provide you with the highest level of service.

Strict Non-Disclosure Policy:

No Selling of Personal Information: We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

Operational Sharing: Information may be shared with trusted service providers and affiliates solely for the purpose of conducting our operations, delivering the services you have requested, and enhancing your customer experience. These entities are bound by strict confidentiality agreements and are obliged to comply with our privacy standards and applicable data protection laws.

Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Subcontractors and Support Services: When sharing information with subcontractors or third-party service providers (e.g., payment processing or customer service platforms), we ensure they adhere to comparable levels of data protection and confidentiality as Biohax. These partners are prohibited from using your personal information for any purposes beyond those specified by us and are contractually obligated to maintain the confidentiality and security of your data.

Affiliates and Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer personal information as part of the transferred assets. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Aggregate and Non-Identifiable Data: We may share aggregated or anonymized information that does not directly identify you with partners, such as research groups or advertisers. This information is used to develop content and services we hope you will find of interest and to audit the efficacy of our advertising.

Your Consent: Except as outlined above, you will be notified when your personal information may be shared with third parties, and you will have the opportunity to choose not to share the information.

We are dedicated to ensuring the confidentiality and security of your information through strict compliance with this policy and continuous review and enhancement of our information security measures.

Your Choices and Rights

• You have the right to access, correct, or delete your personal information stored with us.
• Illinois residents have specific rights to opt-out of certain uses of their information.

Data Security

We implement measures to protect your personal information from unauthorized access and use. However, the transmission of information via the internet is not completely secure.

Changes to Our Privacy Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on our website.

Contact Us

For questions about this Privacy Policy, please contact us at [email protected] or call us at 815-534-5364.