SMS Privacy Policy for Biohax Wellness and Aesthetics, LLC

Introduction

Biohax Wellness and Aesthetics, LLC (“Biohax,” “we,” “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we handle the personal information we collect and receive from you in connection with your use of our SMS Service (the “Service”), provided through a third-party service provider. This policy is part of our Terms of Service.

By using the Service, you consent to the practices described in this policy. We reserve the right to modify this policy at any time. Changes will be posted here, and your continued use of the Service after any change signifies your acceptance of the new terms.

Personal Information We Collect

When you use our Service, we collect the following from our third-party service provider:

• Your mobile phone number when you send a text message to us.
• The content of messages you send through the Service.
• Any user or screen name you use with the Service.
• Comments or feedback about the Service you provide to us.

Use of Personal Information

We use your Personal Information to:

• Deliver the Service to you.
• Process and respond to your inquiries.
• Improve the Service.
• Contact you with important announcements or messages, if necessary.
• Conduct research.
• Provide anonymous reporting for internal and external analysis.

Messages sent through the Service are stored on servers managed by third-party service providers, under strict confidentiality and security measures.

Disclosure of Information

Your Personal Information will not be rented or sold. Disclosure is limited to scenarios where:

• We have your consent.
• It’s necessary to enforce our Terms of Service.
• Trusted businesses or persons process information on our behalf, under strict confidentiality agreements.
• Required by law, subpoenas, court orders, or to defend legal rights.
• In the event of a merger or acquisition, information may be transferred to the new entity.

We may share aggregated, non-personally identifiable information publicly.

Security

We take steps to ensure the security of your Personal Information, although complete security cannot be guaranteed, especially during transmission via third-party networks.

Opting In and Out

Opt-In: You may opt-in by:

• Providing your phone number online.
• Sending a text message with a keyword.
• Completing a form with your phone number.
• Signing up in-person.

Opt-Out: You can opt out by texting “STOP” to our provided shortcode. A confirmation message will be sent to you.

Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

Audience

The Service is intended for use by U.S. residents only.

Questions or Concerns

If you have any questions about this policy or the Service, text “HELP” to our provided shortcode for assistance.

SMS Terms of Service

By opting into the Biohax SMS Service, you agree to receive marketing and informational text messages from us. You can unsubscribe at any time by texting “STOP” to our shortcode. For help or more information, text “HELP” to the same number.

Our Service is capable of delivering messages to major mobile phone carriers and several minor carriers. Carrier’s message and data rates may apply. For any concerns about your text or data plan, please contact your wireless provider.

By using this Service, you acknowledge that messages are not completely secure and that Biohax is not liable for access to messages by unauthorized persons.

Consenting to the Service is not a condition of purchasing any goods or services from Biohax.

By participating, you agree to allow Biohax to contact you via text messages using automated technology. For privacy-related information, refer to this SMS Privacy Policy.